Internal Sales & Customer Services Co-ordinator

Internal Sales & Customer Service Co-ordinator\n📍 Coventry (On-site)\n🕒 Mon-Fri, 08:45-16:45 (45 min lunch)\n💰 £32,000 - £35,000\n\nWe're recruiting for a proactive Internal Sales & Customer Service Co-ordinator to join a growing business in Coventry. This role combines inbound/outbound sales, account management, and customer service, supporting both customers and the external sales team.\nKey Duties:\n* Handle inbound enquiries and generate new business\n* Proactively contact customers and follow up quotations\n* Upsell/cross-sell to maximise revenue\n* Process orders and maintain CRM records\n* Build strong customer relationships and resolve queries\n* Support external sales team and meet sales targets\nAbout You:\n* Experience in internal sales, customer service, or telesales\n* Strong communication and organisational skills\n* Proactive, target-driven, and customer-focused\n* Confident using CRM systems and Microsoft Office\nBenefits:\n* 26 days holiday + bank holidays\n* Pension up to 10.5%\n* Healthcare cash plan\n* Life assurance (3x salary)